The calls you miss are the jobs you lose
HeyDiane is an AI phone receptionist for Alberta service businesses. When a customer calls and gets voicemail, they don't leave a message — they call the next shop. Diane answers every call you can't, qualifies the job, and books it. $0 setup, 7-day free trial, then from $199/mo CAD.
A missed call is a missed job — anywhere from a $350 service call to a $5,600 emergency, walking to the shop whose phone got answered.
Free for 7 days, then from $199/month CAD — no setup fee. Month-to-month. Live in 48 hours.
Hear a 20-second sample
A short sample of Diane handling a call.
Play a sample call
Prefer to read? See full call transcripts.
Want Diane to call your phone?
Enter your number and Diane calls you in a few seconds — hear exactly how she answers, qualifies, and books. No sign-up, no commitment.
What is voicemail costing you?
Slide in your real numbers. This is the revenue walking to the shop whose phone got answered.
Your numbers
The average trades shop misses about 27%.
Routine ≈ $350. An emergency runs $700–$1,200.
Walking out the door, every month
$4,725
That is about 14 missed calls a month, or $56,700 a year, going to the shop whose phone got answered.
Choose your industry
A 2am flood, a no-heat call, a cracked tooth, a tow on the shoulder — none of them are the same call. Diane is built differently for each.
HVAC
HVAC contractors
The wedge that built HeyDiane. Diane answers every call, books jobs to your calendar, quotes your after-hours fee, and texts you the emergencies.
See HeyDiane for HVAC →
Restoration
Water, fire & mould restoration
Emergencies don't keep office hours. Diane answers the 2am flood call, captures the loss, and dispatches your on-call tech.
See HeyDiane for Restoration →
Trades
Plumbing, electrical & roofing
More than 1 in 4 calls to a trades shop go unanswered. Diane books the job, quotes your after-hours fee, and texts you the emergencies.
See HeyDiane for Trades →
These are examples. Diane is configured for your business, whatever it is:
Don't see yours? That's the point — if your phone rings and a missed call is a lost customer, Diane can be built for you. See all industries →
New
When a job runs long, one tap keeps your next customers in the loop
Trades jobs never run to schedule. When one goes long, your tech taps a single button and Diane texts the customers booked later that day to let them know he's running behind. No calls from the truck, no customer sitting home wondering where you are — and fewer afternoon jobs lost because the morning backed up.
Diane does the whole job — not just the call
Answering is where it starts. What keeps customers is everything that happens after Diane hangs up — and you see all of it in one place.
Confirmations
Every booking, confirmed by text
As soon as Diane books a job, the customer gets a confirmation text — so nobody forgets the appointment or leaves your truck sitting.
Text-back
No missed call goes cold
If a call ever slips past, Diane texts the caller right back so the lead doesn't vanish to the next shop on Google.
Reviews
Asks happy customers for a review
Three days after the job, Diane sends a friendly ask with your review link — turning finished work into the reviews that win the next call.
Dashboard
Your whole shop, one screen
Log in any time to see every call, lead, and booking, and drag jobs around a live calendar. No spreadsheet, no guessing.
Scheduling
Books the right amount of time
Diane blocks each job for how long that kind of work actually takes — plus the drive to get there — so your day fits and nobody's left waiting.
Two ways to start
Kick off your 7-day free trial, no credit card today — whichever way suits you.
New · Self-serve
Start online in minutes
Sign up, answer a few questions about your business, and start your free trial yourself — no sales call, no credit card. You're in your dashboard the moment you sign up.
Hear it work before you pay a cent
Start with a 7-day free trial on your real number — no credit card. Diane answers your after-hours calls, dispatches your emergencies, and on day 7 I send you the report: calls answered, jobs booked, emergencies caught. If it isn't earning its place, you walk away and owe nothing. After that it's month-to-month — cancel any time in one click, and you keep every call recording.
Simple pricing
Live in 48 hoursStart free for 7 days on your real number. Plans scale with your shop — Shop, Crew, and Fleet — so you only pay for what you need.
- 7-day free trial, no credit card — hear Diane work on your real number first
- $0 setup, then from $199/month
- Three plans — Shop $199, Crew $399, Fleet $599 CAD/mo — scale up as you grow.
- Live and answering your calls in 48 hours.
- Month-to-month. No contract. Cancel any time, one click.
- You keep every call recording.
A quick call or the 5-minute intake starts your 7-day free trial, no credit card. No payment, no pressure — you only pay if Diane earns her place. See all plans →
What you get
Diane becomes a real expert on your business
Most AI answering services hand you a generic bot and a login. HeyDiane is different. You work one-on-one with me, the founder, to build a knowledge graph of your business — a structured map of how you actually run — and Diane answers every call from it. That's why she sounds like someone who has worked your front desk for years, not a robot reading a script.
What Diane learns about your business
- Your real prices and after-hours fees — she quotes them exactly
- Your service area and the towns you actually cover
- The brands and systems you install and service
- Your emergency protocol — what's urgent, what waits until morning
- Which calls go straight to your cell, and which she handles herself
- Your calendar and availability — she books real jobs into it
How we build Diane for your business
No call center, no template. You work directly with me to teach Diane your business — then she goes to work answering for it.
We map your business together
A one-on-one call with me — the founder, not a sales rep. We go deep on how your shop actually runs: your pricing, your service area, your emergency protocol, the calls that go straight to you. It's a conversation, not a form to fill out.
I build Diane's knowledge graph
I turn that conversation into a knowledge graph of your business — the structured map Diane answers from. You hear her on Day 3 and tell me what to sharpen until she sounds like part of your team.
She goes live as an expert on your business
Diane answers the calls you can't — quoting your real prices, following your protocol, booking into your calendar. A daily 7am summary, a text for true emergencies. She knows your business, not a script.
Who builds HeyDiane
HeyDiane is built and operated by The Human Frequency Inc. (opens in new window), a Sherwood Park, Alberta company founded by Jared Ohman. One operator, one phone number, one job: every call your business cannot answer, answered.
The Human Frequency is a member of the NVIDIA Inception Program.
314-222 Baseline Road, Unit 83 · Sherwood Park, AB T8H 1S8 · hello@heydiane.ca
Canadian-built, Canadian-billed
The AI receptionist built in Canada, for Canadian trades
Most AI receptionists and answering services are US tools billed in US dollars with no local team. Diane is the Alberta alternative.
An Alberta company
HeyDiane is built and run by The Human Frequency Inc. in Sherwood Park, Alberta. The US receptionist apps don't have a local team. You reach the person who built Diane, not an offshore queue.
Priced in Canadian dollars
$0 setup, 7-day free trial, then from $199/mo CAD. No US-dollar conversion, no exchange-rate surprises on the invoice.
Privacy handled for Canada
Diane discloses recording at the start of every call, which meets Alberta's single-party consent and the CRTC's business-call rules. Call data is handled with PIPEDA in mind, and every subprocessor is listed in our Privacy Policy.
Built for Alberta calls
Configured for how calls come in here — the −30 °C no-heat nights, the chinook pipe bursts, your service area and after-hours rates. Not a generic US script.
Read how we handle call data in our Privacy Policy.
Built for Alberta
HeyDiane is built in Sherwood Park and tuned to how Alberta calls come in — the −30 °C furnace-out nights, the chinook pipe bursts, the spring floods. Find Diane for your city and trade:
Questions, answered
Does Diane sound like a robot?
No. Diane uses a natural voice with real turn-taking — she pauses, listens, and answers like a person, not a phone tree. Press play on the sample call on this page to hear her before you decide.
What happens if Diane can't handle a call?
She hands off cleanly. True emergencies and anything outside her scope go straight to your cell or your on-call tech — with the caller's name, number, and reason already captured. Never a dead end, never a dropped caller.
Can I keep my existing phone number?
Yes. You keep your number and forward calls to Diane — every call, or only the ones you miss after hours and when you're already on the line. Nothing about your published number changes.
Is my customer data safe?
Yes. Every call is scrubbed of sensitive details before anything is stored, payments run through Stripe (PCI-DSS), and you keep every call recording. We're an Alberta company and your customer data stays yours.
What does it cost, and am I locked into a contract?
$0 setup and a 7-day free trial (no credit card), then from $199/month CAD — Shop $199, with Crew ($399) and Fleet ($599) adding FSM integration, multi-tech routing, and multi-location support. It's month-to-month — cancel any time in one click.
What if my pricing or service area changes?
Just tell us. Diane is tuned to your business — your service area, your after-hours rate, what counts as a real emergency — and we update her whenever your business changes.
Talk to Jared
$0 setup + $199/mo · No contract